For Regional & Rural General Practitioners

Psychology that reaches your patients, wherever they are

Updoc Psychology connects your patients with AHPRA-registered Partner Psychologists by secure video, no matter how far from the nearest clinic. Fast access, no travel, and low out-of-pocket costs.

Email a referral

Why regional GPs refer to Updoc

Seen within 24 hours

No long waitlists. Your patient can usually book a session within a day, wherever they live.

Reach beyond local services

Connect patients to psychologists anywhere in Australia, even when there’s no local practice or the books are closed.

No travel, no time off

Sessions from home mean no long drives, overnight stays or lost work days to reach a regional centre.

Low, predictable gap fees

Competitive out-of-pocket costs help where distance and cost both add up as barriers to care.

Fees & patient gap

Partner Psychologist

Session fee

Medicare rebate*

Your patient pays

General

$169.00

– $101.55

$67.45

Clinical

$199.00

– $149.05

$49.95

*Gap shown applies to eligible patients with a valid Mental Health Treatment Plan (MHTP) and referral, subject to Medicare eligibility. Without an MHTP, the full session fee applies ($169 general / $199 clinical). Cancellations within 12 hours are charged as a session. Assessment and report fees vary by type and are provided on request.

Gaps from $49.95 a session. Low, predictable out-of-pocket costs mean price rarely stands between your patient and the support they need.

How referral works

How to refer

1. Recommend Updoc. Advise your patient to visit updoc.com.au/psychologist-therapist (or search “Updoc psychology”), choose a Partner Psychologist, and upload their MHTP and referral during intake.

2. Or email a referral to us. Send to psychology@updoc.com.au and our care team will help the patient book in.

Medicare & Better Access

Eligible patients with a valid MHTP and referral can access up to 10 rebated individual sessions per calendar year, subject to Medicare eligibility. A GP review is required after the sixth session before the remaining sessions can be claimed. Rebates are $101.55 (general) and $149.05 (clinical) per session.

What to include in the referral

Reason for referral and presenting concerns
Relevant mental health and medical history
Current medications
Any risk or safety considerations
For rebates: a valid MHTP and a referral naming the treating Partner Psychologist or the Updoc practice

Presentations we support

DepressionAnxietyTrauma & PTSDGrief & lossRelationshipsFamily conflictStress & burnoutSelf-esteemAngerSleepParentingLife transitionsCareer & workplaceADHDAutismEating concernsIntimacyCounselling

What ages are seen?

All ages. Patients aged 13+ have the shortest wait times; under-13 appointments may take a little longer.

How do patients attend?

50-minute video sessions on any modern browser (mobile or desktop). No in-person location.

What comes back to you?

With patient consent, a progress update against the MHTP at the sixth session, the standard Better Access review point.

Refer in three steps

Complete an MHTP & referral

Prepare a Mental Health Treatment Plan and referral naming the treating Partner Psychologist or the Updoc practice.

Point your patient to Updoc

Send them to updoc.com.au/psychologist-therapist, or email the referral to psychology@updoc.com.au.

They book, you stay informed

Your patient chooses a psychologist and books, often within 24 hours. You receive a progress update at session six.