Consults reviewed within the hour (on average)
Speak with an AHPRA-Registered Partner Doctor over the phone
Doctors are online 6am - midnight, 7 days a week
Consult with a Partner Doctor about online medical certificates, new/repeat prescriptions, specialist referrals, or general medical advice
No appointments needed
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100% online - hassle-free, stress-free
Used by +200k Australians
AHPRA-Registered Partner Doctors
Top rated health platform
Complete a quick questionnaire - most people tell us it only takes a few minutes
Your AHPRA-Registered Partner Practitioner will review your request and ask any follow-up questions. If suitable, you'll get a call.
If approved and suitable, get your healthcare delivered straight to your phone.
Partner Doctors are online 6am - midnight, 7 days a week
100% online from wherever you need. Even rural Australia!
Speak to an AHPRA-Registered Partner Doctor
No appointment needed
Not to mention, all the time saved from calling around for an appointment, and travelling to and from the clinic
With Updoc, you'll be able to consult with your Partner Doctor about almost anything you'd speak to an in-clinic practitioner about.
This includes medical certificates, weight loss, new and repeat prescriptions and more.
Don't see what you're looking for? Your Partner Doctors have a range of specialisations, and are here to help you in any way they can.
Unlimited telehealth consult requests to discuss a single issue with a doctor or nurse practitioner. Your request will be prioritised. Fair use applies. Cancel anytime.
Discuss a single issue with a doctor or a nurse practitioner. Your request will be added to the queue.
Your request will be prioritised in the queue for a faster response time. Discuss a single issue with a doctor or nurse practitioner.
You can speak to your AHPRA-Registered Partner Practitioner about anything you’d speak to an in-person practitioner about. Partner Practitioners are on hand to help with things like medical certificates, new & repeat prescriptions, specialist referral letters, and more!
Anyone living in Australia with a valid Medicare card or IHI number. Under 18s require a parent or guardian to be present during the consultation.
Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Practitioner.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Practitioners. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Practitioners consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.
You can request a prescription through Updoc. Your Partner Practitioner will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit. If suitable, your electronic prescription will be delivered straight to your device.
You can request a consultation 24/7 – whenever suits you. However, your Partner Practitioners are online 6am-midnight, every day to help with your healthcare needs, so you may see a slight delay in getting to you if you request outside these hours.
If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Practitioner within an hour of making a request. However, keep in mind Partner Practitioners are online 6am-midnight and demand fluctuates. So, if a Partner Practitioner doesn’t get to you on the day, you’ll get a call the following day.
Partner Practitioners usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Practitioner doesn’t get to you on the day, you may get a call the following day.
Spend a few minutes getting the friendly, personalised healthcare access you deserve today.
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