Consults reviewed within the hour (on average).
Speak with an AHPRA-registered Partner Doctor over the phone.
Submit a request 24/7 from anywhere in Australia.
Consult with a Partner Doctor about online medical certificates, new/repeat prescriptions, specialist referrals, or general medical advice.
No appointment needed.
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100% online - hassle-free, stress-free
Used by +300k Australians
AHPRA-Registered Partner Doctors
Top rated health platform
We make it easy and convenient to request a consultation with an AHPRA-Registered Partner Doctor who can assess your needs and help you with your healthcare.
100% online – request a consult 24/7 from the convenience of your home, anywhere in Australia.
Save time – don’t waste time calling around for an appointment, travelling to the clinic, and hanging out in the waiting room.
Discreet and confidential consultations with real Australian practitioners and pharmacists.
Partner Doctors are online from 6am to midnight every day, including public holidays.
Complete a quick questionnaire - it should only take a few minutes.
Your AHPRA-registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call to discuss your healthcare.
If approved and suitable, get your healthcare delivered straight to your phone.
Telehealth is a blend of health care and technology. It allows you to consult a healthcare practitioner by phone or video call.
There are a lot of benefits to telehealth healthcare, including:
With Updoc, you can get the healthcare you need, when and where you need it. All you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s that simple.
You can consult with your Partner Doctor about almost anything you'd speak to an in-clinic practitioner about, including:
… and much more. Your trusted Partner Doctors have a range of specialisations and are here to help with your healthcare in any way that they can.
You don’t have to. With Updoc, you can consult with an AHPRA-registered Partner Doctor from anywhere in Australia. Our online medical certificates are provided via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient.
You can speak to your AHPRA-registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new and repeat prescriptions, specialist referral letters, sensitive topics (like STIs/STDs, thrush, and UTIs), and more. Your trusted Partner Doctors are here to help.
Anyone living in Australia with a valid Medicare card or IHI number can have an online telehealth consult with an Australian-registered practitioner or GP. If you’re under 18, a parent or guardian needs to be present during the consultation.
Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Doctor within an hour.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users and – if they deem it suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.
You can request a prescription online through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.
Partner Doctors are online 24/7 to help with your healthcare needs! They're even available after hours and on weekends at no extra cost!
If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind that Partner Doctors are online 6am to midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.
Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.
Unlimited telehealth consult requests to discuss a single issue with a doctor or nurse practitioner. Your request will be prioritised. Fair use applies. Cancel anytime.
Discuss a single issue with a doctor or a nurse practitioner. Your request will be added to the queue.
Your request will be prioritised in the queue for a faster response time. Discuss a single issue with a doctor or nurse practitioner.
With Updoc, you can consult with a Partner Doctor registered by the Australian Health Practitioner Regulation Agency (AHPRA). This agency works in partnership with the National Boards to ensure Australia’s registered health practitioners are trained, qualified, and safe.
Your AHPRA-registered Partner Doctors are online from 6am to midnight every day, including public holidays, to help meet your healthcare needs. We're also available after-hours and on weekends at no extra cost.
Spend a few minutes getting the friendly, personalised healthcare access you deserve today.
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