Consults reviewed within the hour (on average)
Speak with an Australian Registered Health Practitioner over the phone
Practitioners are online 6am - midnight, 7 days a week
Consult with Partner Practitioners about online medical certificates, new/repeat prescriptions, specialist referrals, or general medical advice
No appointments needed
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100% online - hassle-free, stress-free
Used by +200k Australians
AHPRA-Registered Partner Practitioners
Top rated health platform
Partner Practitioners are online 6am - midnight, 7 days a week
100% online from wherever you need. Even rural Australia!
Speak to a registered Australian Doctor or Nurse Practitioner
No appointment needed
Not to mention, all the time saved from calling around for an appointment, and travelling to and from the clinic
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Unlimited telehealth consult requests to discuss a single issue with a doctor or nurse practitioner. Your request will be prioritised. Fair use applies. Cancel anytime.
Discuss a single issue with a doctor or a nurse practitioner. Your request will be added to the queue.
Your request will be prioritised in the queue for a faster response time. Discuss a single issue with a doctor or nurse practitioner.
Complete a quick medical questionnaire in a few minutes. This is your chance to share with your Partner Practitoner your questions and concerns, or what you think you might need.
Respond to your Partner Health Practitioner’s message or hop on a call with them. This will give your Partner Practitioner a strong idea of what you need.
You’re all set! Your Partner Practitioner will now issue you with an outcome based on their assessment, including professional advice, a medical certificate, a prescription, or more. It’s that easy!
Specialisation
Skin disorders, aged care and chronic disease management
Specialisation
Chronic disease management, particularly kidney disease
Specialisation
Critical care and emergency
Specialisation
Emergency doctor
Specialisation
General medicine and mental health
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Ready to assist you!
You'll be able to speak to your Partner Practitioner about anything you'd speak to an in-person practitioner about. This includes medical certificates, new & repeat prescriptions, or any medical advice.
Users must be over 18 years old, have a valid Medicare card, and be living in Australia.
Yes, you can request a doctor's appointment online with updoc. The platform offers telehealth consultations with Australian Partner Practitioners, who assess your needs and, if suitable, can provide medical certificates, prescriptions, general medical advice, and more.
Updoc is a secure, online digital healthcare platform that facilitates consultations for patients to chat with a health practitioner from the comfort of their own home. With updoc, patients can access healthcare services where their Partner Practitioner deems it suitable, including the ability to receive a medical certificate, prescription/script, general medical advice or more.
To get access to a Partner Practitioner who, if suitable, can provide a prescription online, you can use a platform like updoc to facilitate a consultation. The process involves completing a short digital consultation with an Australian Partner Practitioner. A short telehealth consultation is conducted, and if deemed necessary by the Partner Practitioner, a prescription can be issued in minutes.
Partner Practitioners are online 6am - midnight, 7 days a week. You can submit a request for a call at anytime of day, but you should expect to receive a call during these operating hours.
If you miss the call from your Partner Practitioner, don't worry. You will rejoin the call list and the Partner Practitioner will attempt to call you again soon. You will also receive a text message prior to your call, to make sure you are ready to answer the call when it does arrive.
When you make a request for a call, a Partner Practitioner will call you as soon as possible. Most patients receive a call within 4 hours of making their request, often less. During busy times requests can take longer.
If you've requested a consultation with a Partner Practitioner who, if suitable, can provide outcomes including medical certificates, they will review your consultation as soon as they are available. Depending on the time of day you can expect to receive your outcome usually within the hour.
Spend a few minutes getting the friendly, personalised healthcare access you deserve today.
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