Need A Telehealth Appointment Today?

Consults reviewed within the hour (on average)

Speak with an Australian Registered Health Practitioner over the phone

Practitioners are online 6am - midnight, 7 days a week

Consult with Partner Practitioners about online medical certificates, new/repeat prescriptions, specialist referrals, or general medical advice

No appointments needed

Request A Consultation Now
 

100% online - hassle-free, stress-free

Used by 200,000+ Aussies

Real registered Aussie Practitioners

Top rated health platform

How can we help?

New & Repeat Prescriptions

Speak to a Partner Practitioner about a new or repeat prescription. Practitioners are online 6am - midnight.

Request Consult

Specialist Referrals

Need to connect with a Specialist? Request a Specialist Referral from your Partner Practitioner.

Request Consult

Online Medical Certificate

Needing a medical certificate for work or school to show you were unwell? Or a carer's leave certificate?

Request Consult

Medical Advice

Wanting to get general medical advice? Complete a form to request a consultation with a Partner Practitioner.

Request Consult

Why People Choose updoc for Telehealth Consultations

Partner Practitioners are online 6am - midnight, 7 days a week

100% online from wherever you need. Even rural Australia!

Speak to a registered Australian Doctor or Nurse Practitioner

No appointment needed

Not to mention, all the time saved from calling around for an appointment, and travelling to and from the clinic

What Can Be Discussed Via Telehealth Appointments?

You'll be able to speak to your Partner Practitioner about almost anything you'd speak to an in-clinic practitioner about. This includes medical certificates, new and repeat prescriptions, sexual health, or general medical advice.

How much does a consultation cost?

POPULAR

Premium Telehealth Consultation Subscription

Unlimited telehealth consult requests to discuss a single issue with a doctor or nurse practitioner. Your request will be prioritised. Fair use applies. Cancel anytime.

$49.95 AUD/month

Standard Telehealth Consultation

Discuss a single issue with a doctor or a nurse practitioner. Your request will be added to the queue.

$39.95 AUD

Priority Telehealth Consultation

Your request will be prioritised in the queue for a faster response time. Discuss a single issue with a doctor or nurse practitioner.

$79.95 AUD

Updoc model looking down his phone on a purple background
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Submit your health information

Complete a quick medical questionnaire in a few minutes. This is your chance to share with your Partner Practitoner your questions and concerns, or what you think you might need.

How do Telehealth Appointments Work

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Your Partner Practitoner will be in touch

Respond to your Partner Health Practitioner’s message or hop on a call with them. This will give your Partner Practitioner a strong idea of what you need.

Want to learn more about online medical certificates?
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Get your personalized healthcare solution

You’re all set! Your Partner Practitioner will now issue you with an outcome based on their assessment, including professional advice, a medical certificate, a prescription, or more. It’s that easy!

Your Australian Partner Practitioners

Dr Ranindu A.

Specialisation
Skin disorders, aged care and chronic disease management

Ms Jody Logan

Specialisation
Chronic disease management, particularly kidney disease

Dr Ohad Vider

Specialisation
Critical care and emergency

Dr Ines Fernandes

Specialisation
Emergency doctor

Dr Ty-Ron Ching

Specialisation
General medicine and mental health

Registered Aussie Healthcare Practitioners

Ready to assist you!

How Can updoc Help You Today?

Request a consultation with a Partner Practitioner who can assess your needs, and if suitable, provide one of the following:

Online Medical Certificate

  • Consults reviewed within 60 minutes (on average)
  • If suitable, delivered to your phone via SMS and email
  • Signed by a Registered Australian Doctor
Request from $19.95
Order Now

Online Prescription

  • New and repeat medication prescriptions
  • If suitable, delivered to your phone via SMS and email
  • Collect medication from your local pharmacy
Request from $39.95
Order Now

Telehealth Consultation

  • Speak with a registered Australian Health Practitioner
  • Appointments available Today
  • Open 7 days a week - 6am to midnight AEST
Request from $39.95
Order Now

Specialist Referral

  • Delivered to your phone via SMS and email
  • Issued by a Registered Australian Health Practitioner
  • Practitioners Online 6am - Midnight
Request from $39.95
Order Now

Radiology / Imaging Referral

  • Consult with a Partner Doctor who, if needed, can provide a radiology referral
  • If suitable, delivered to your phone via email
  • Signed by a registered Australian Doctor
Request from $39.95
Order Now

Blood / Pathology Test

  • Get your blood / pathology request delivered to your phone
  • Request from anywhere in Australia
  • Stay safe & get tested today
Request from $39.95
Order Now

Weight Loss

  • Consult your Partner Practitioner regarding weight management
  • Request from anywhere in Australia
  • Get personalised healthcare solution
Request from $39.95
Order Now

Plant Medicine

  • Consult your Partner Practitioner regarding plant medicine
  • Speak with a Registered Health Practitioner
  • Get a personalised healthcare solution
Request from $39.95
Order Now

Frequently Asked Questions About Telehealth Appointments

What can I speak to a Partner Practitioner about?

You'll be able to speak to your Partner Practitioner about anything you'd speak to an in-person practitioner about. This includes medical certificates, new & repeat prescriptions, or any medical advice.

Who can use updoc telehealth consultations?

Users must be over 18 years old, have a valid Medicare card, and be living in Australia.

Can I book a doctor’s appointment online?

Yes, you can request a doctor's appointment online with updoc. The platform offers telehealth consultations with Australian Partner Practitioners, who assess your needs and, if suitable, can provide medical certificates, prescriptions, general medical advice, and more.

What is updoc?

Updoc is a secure, online digital healthcare platform that facilitates consultations for patients to chat with a health practitioner from the comfort of their own home. With updoc, patients can access healthcare services where their Partner Practitioner deems it suitable, including the ability to receive a medical certificate, prescription/script, general medical advice or more.

How do I request a prescription online?

To get access to a Partner Practitioner who, if suitable, can provide a prescription online, you can use a platform like updoc to facilitate a consultation. The process involves completing a short digital consultation with an Australian Partner Practitioner. A short telehealth consultation is conducted, and if deemed necessary by the Partner Practitioner, a prescription can be issued in minutes.

What are your hours of operation?

Partner Practitioners are online 6am - midnight, 7 days a week. You can submit a request for a call at anytime of day, but you should expect to receive a call during these operating hours.

What if I miss the call from my Partner Practitioner?

If you miss the call from your Partner Practitioner, don't worry. You will rejoin the call list and the Partner Practitioner will attempt to call you again soon. You will also receive a text message prior to your call, to make sure you are ready to answer the call when it does arrive.

When will I receive my call from my Partner Practitioner?

When you make a request for a call, a Partner Practitioner will call you as soon as possible. Most patients receive a call within 4 hours of making their request, often less. During busy times requests can take longer.

When will I receive an outcome from my consultation?

If you've requested a consultation with a Partner Practitioner who, if suitable, can provide outcomes including medical certificates, they will review your consultation as soon as they are available. Depending on the time of day you can expect to receive your outcome usually within the hour.

Life is better when you’re healthy

Spend a few minutes getting the friendly, personalised healthcare access you deserve today.

Consult Now
Want to learn more about online medical certificates?
Request Call Now