Speak to an AHPRA-registered Partner Doctor within an hour.
Doctors are online 6am to midnight, seven days a week.
Available after-hours and on weekends at no extra cost.
If approved and suitable, get your prescription delivered to your phone.
No appointment needed.
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AHPRA-Registered Partner Doctors
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With Updoc, you can connect with an AHPRA-registered Partner Doctor about new and repeat prescriptions online within an hour.
Never requested this specific script before? Speak to a Partner Doctor about a new prescription.
Start A Consultation NowNeed a script refill? Speak to a Partner Doctor about reviewing your request.
Start A Consultation NowWe understand how difficult and time-consuming it can be to go to the clinic about a script. With Updoc, we've made it easy to speak with an AHPRA-registered Partner Doctor about new and repeat prescriptions.
No appointments needed - our intelligent platform always has time for you. It’s easy and convenient.
Get your prescription delivered straight to your phone, if approved.
Skip the admin and save time travelling to and from the clinic.
Request a consultation with a Partner Doctor 24/7, from anywhere in Australia.
Complete a quick questionnaire - it should only take a few minutes.
Your AHPRA-Registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call.
If approved and suitable, get your script delivered straight to your phone.
Yes. Online prescriptions (also known as eScripts or ePrescriptions) are digital versions of paper prescriptions. Online scripts are a safe and convenient alternative to paper scripts, as the same regulations for prescribing and supplying medication exist for both online and paper prescriptions.
If you need a new script, one that you’ve never requested before, it’s easy to consult with an AHPRA-registered Partner Doctor about this new prescription.
If you need a refill, consult an AHPRA-registered Partner Doctor about your request. It’s fast and convenient.
Yes. It is legal in Australia to speak with a telehealth doctor to get an online script. For most common health issues, you can request a prescription online without seeing a doctor in person.
With Updoc, if you need a prescription, no appointment is necessary. Consult with an AHPRA-registered Partner Doctor who, if suitable, can provide new and repeat scripts.
In some cases, your Partner Doctor may advise you to see your local GP in-person. There are some healthcare situations where you might need a physical examination, or have a condition that should be managed ongoing by your regular doctor.
Do not use telehealth consultations in an emergency. If you need urgent care, please call 000.
An electronic prescription is a digital version of a paper prescription – and are delivered via a QR token sent to your phone. You’ll be able to access and present the QR code at your local pharmacy for them to fill it for you.It’s that simple!
Yes, you can get a prescription without physically visiting your usual GP or a physical clinic. When you use Updoc you can be connected to a Partner Doctor, get assessed and, if they consider it suitable, get an ePrescription delivered to your phone all from the comfort of your home.
No. Your Partner Practitioner will review your request, speak with you during your consultation, and will determine whether prescription is suitable. If so, your electronic prescription will be delivered straight to your phone.
There are some prescriptions that you are unable to request from Partner Practitioners, like requests for controlled, addictive, or Schedule 8 Medications. Otherwise, you can request any prescription and your Partner Practitioner will assess whether it is suitable for you.
You can speak to your AHPRA-registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new and repeat prescriptions, specialist referral letters, sensitive topics (like STIs/STDs, thrush, and UTIs), and more. Your trusted Partner Doctors are here to help.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users and – if they deem it suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.
You can request a prescription online through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.
Partner Doctors are online 6am-midnight, every day to help with your healthcare needs!
If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind that Partner Doctors are online 6am to midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.
Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.
Whether you're in the middle of the CBD or the heart of rural Australia, with Updoc you can request an online script 24/7 from the comfort of your own home.
Partner Doctors are online from 6am to midnight every day, including public holidays. We're also available after-hours and on weekends at no extra cost.
Once you've completed your consult with your AHPRA-registered Partner Doctor, and they've determined it's suitable, you'll get your prescription delivered straight to your phone via SMS.
Once you receive your online prescription, you can go to your local pharmacy whenever it suits you and get your script filled. It's that simple!
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