With Updoc, you can connect with an AHPRA-registered Partner Doctor about new and repeat prescriptions online within an hour.
Never requested this specific script before? Speak to a Partner Doctor about a new prescription.
Start A Consultation NowNeed a script refill? Speak to a Partner Doctor about reviewing your request.
Start A Consultation NowWe understand how difficult and time-consuming it can be to go to the clinic about a script. With Updoc, we've made it easy to speak with an AHPRA-registered Partner Doctor about new and repeat prescriptions.
Complete a quick questionnaire - it should only take a few minutes.
Your AHPRA-Registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call.
If approved and suitable, get your script delivered straight to your phone.
Yes. Online prescriptions (also known as eScripts or ePrescriptions) are digital versions of paper prescriptions. Online scripts are a safe and convenient alternative to paper scripts, as the same regulations for prescribing and supplying medication exist for both online and paper prescriptions.
If you need a new script, one that you’ve never requested before, it’s easy to consult with an AHPRA-registered Partner Doctor about this new prescription.
If you need a refill, consult an AHPRA-registered Partner Doctor about your request. It’s fast and convenient.
Yes. It is legal in Australia to speak with a telehealth doctor to get an online script. For most common health issues, you can request a prescription online without seeing a doctor in person.
With Updoc, if you need a prescription, no appointment is necessary. Consult with an AHPRA-registered Partner Doctor who, if suitable, can provide new and repeat scripts.
In some cases, your Partner Doctor may advise you to see your local GP in-person. There are some healthcare situations where you might need a physical examination, or have a condition that should be managed ongoing by your regular doctor.
Do not use telehealth consultations in an emergency. If you need urgent care, please call 000.
You don’t have to. With Updoc, you can consult with an AHPRA-registered Partner Doctor from anywhere in Australia. Our online medical certificates are provided via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient.
You can speak to your AHPRA-Registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new & repeat prescriptions, specialist referral letters, and more!
Yes - online medical certificates are valid, and are the same as physical medical certificates. The only difference is online medical certificates are provided virtually.With Updoc, your symptoms and request for an online medical certificate is reviewed, considered and signed by an AHPRA-Registered Partner Doctor, and comply with the AMA Guidelines.
Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Doctor.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.
You can request a prescription through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.
Yes - with Updoc you can connect with an AHPRA-Registered Partner Doctor who will assess your symptoms and determine if a medical certificate is suitable for you. A medical certificate is then delivered straight to your via SMS and email.
You can request a consultation 24/7 – whenever suits you. Your Partner Doctors are online every day to help with your healthcare needs.
If you miss a call from your Partner Doctor - you will rejoin the virtual waiting room and your Partner Doctor may attempt to call you again.
You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind Partner Doctor are online 6am-midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.
Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.
Most medical certificate consults are reviewed within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.
Whether you're in the middle of the CBD or the heart of rural Australia, with Updoc you can request an online script 24/7 from the comfort of your own home.
Partner Doctors are online from 6am to midnight every day, including public holidays. We're also available after-hours and on weekends at no extra cost.
Once you've completed your consult with your AHPRA-registered Partner Doctor, and they've determined it's suitable, you'll get your prescription delivered straight to your phone via SMS.
Once you receive your online prescription, you can go to your local pharmacy whenever it suits you and get your script filled. It's that simple!