Need A New/Repeat Prescription?

If your Partner Practitioner approves a prescription, you'll get a QR send to your phone. You'll be able to access this, and present the QR code to your local pharmacy for them to fill it.

Yes, you can request a telehealth consultation via updoc to chat to a Partner Practioner about new and repeat prescriptions.

Yes. Authorised health practitioners - such as doctors, dentists, optometrists, nurse practitioners, and midwife practitioners can prescribe medicines.

No. Your Partner Practitioner will speak with you during your consultation and review your request, and if approved and suitable, will prescribe you with an appropriate prescription.

Partner Practitioners are unable to facilitate requests for controlled, addictive or schedule 8 medications.

Updoc is a secure, online digital healthcare platform that facilitates consultations for patients to chat with a health practitioner from the comfort of their own home. With updoc, patients can access healthcare services where their Partner Practitioner deems it suitable, including the ability to receive a medical certificate, prescription/script, general medical advice or more.

To get access to a Partner Practitioner who, if suitable, can provide a prescription online, you can use a platform like updoc to facilitate a consultation. The process involves completing a short digital consultation with an Australian Partner Practitioner. A short telehealth consultation is conducted, and if deemed necessary by the Partner Practitioner, a prescription can be issued in minutes.

Partner Practitioners are online 6am - midnight, 7 days a week. You can submit a request for a call at anytime of day, but you should expect to receive a call during these operating hours.