Consultations within 24 hours notice

24/7 availability

Personalised consultations

What's updoc?

Updoc is an online health platform that helps you enjoy confidentials consultations with registered Australian doctors - hassle free

Step 1

Submit your request

Complete a quick medical questionnaire - most people tell us it only takes a few minutes

Step 2

Your Partner Doctor reviews

Your Partner Doctor will review your request and reach out if they need any more information

Step 3

Receive your certificate

Once approved, your Partner Doctor sends you your medical certificate via email & SMS in just minutes – simple as that!


What people are saying

Frequently Asked Questions

Your certificate will be emailed to you urgently after you complete your online submission, within the next day. You can then print or email this to your employer to receive your entitlement.

All our certificates are valid documents and meet all the requirements of the Fair Work Act 2009 which requires providing enough evidence that the employee was genuinely entitled to the sick or carer’s leave. Your employer is allowed ask for more evidence, if they require. Employers can validate the authenticity of certificates through the employer verify section of the website

You can submit a request at any time of day throughout the week, and we will get to your request urgently, within the next day.

Our healthcare professionals are located across Australia and can serve people from all Australian states and territories.

Currently your Partner Doctor is unable to backdate a medical certificate.

Unfortunately we are unable to offer this service and we recommend you visit your regular GP.

Occasionally, your Partner Doctor may decide that it isn’t appropriate to provide you with a medical certificate. Your Partner Doctor will always be making these assessments in the best interest of your health, and you will provided with a full refund if this happens.


Get started with Updoc, today.   Get Certificate Now