DOCTORS ONLINE

Need An Online Medical Certificate Today?

Request a fast consultation with an AHPRA-registered Partner Doctor with Updoc.

Consults reviewed within 60 minutes (on average).

If suitable, get your online medical certificate delivered to your phone via SMS & email.

Provided by an AHPRA-registered Partner Doctor.

Request single or multi-day online medical certificates

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AHPRA-Registered Partner Doctors

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What Kind Of Online Medical Certificate Do You Need Today?

With Updoc, you can request an online medical certificate, online doctor’s certificate, sick certificate, or carer's leave certificate in minutes.

Medical Certificates For Work

Not feeling well and need a medical certificate to request the day off? Complete a quick form to request a medical certificate consult with an AHPRA-registered Partner Doctor.

Request Certificate

Medical Certificates For School / University

Under the weather and need a sick certificate for school or university? Complete a quick form to request a medical certificate consult with an AHPRA-Registered Partner Doctor.

Request Certificate

Carer's Leave Certificate

Have you found yourself unexpectedly needing to care for an unwell family member or member of the household? Request a consult for a carer's leave certificate with an AHPRA-registered Partner Doctor.

Request Certificate

Why Get A Medical Certificate Online With Updoc

We make it fast, easy, and convenient. Whether you're looking for a medical certificate online, doctor’s certificate online, or sick certificate online, you can have an AHPRA-registered Partner Doctor review your request within 60 minutes.

100% online – request a consult 24/7 from the convenience of your home, anywhere in Australia.

Save time – don’t waste time calling around for an appointment, travelling to the clinic, and hanging out in the waiting room.

Partner Doctors are online from 6am to midnight every day, including public holidays.

Reviewed & signed by AHPRA-registered Partner Doctors

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How much does a consultation cost?

POPULAR

Medical Certificate Doctor Consult Subscription

Unlimited express consults with Partner Doctors who can provide outcomes such as: medical certificates. Make as many consult requests as you need. Fair use applies. Cancel anytime.

$19.95 AUD/month

Standard Medical Certificate Doctor Consult

Reviewed by a Medical Certificate Partner Doctor who can provide outcomes including: medical certificates. Any documents will be emailed to you, usually within the day.

$39.95 AUD

Priority Medical Certificate Doctor Consult

Your consultation will be prioritised by Partner Doctors to ensure a faster response time. They can provide outcomes including: medical certificates. Any outcomes will be emailed to you, usually within an hour.

$59.95 AUD

How Do Medical Certificate Consults Work With Updoc?

Step 1: Request A Consult In Minutes

Complete a quick questionnaire - it should only take a few minutes.

Step 2: Your Doctor Reviews Your Request

Your AHPRA-registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call to discuss your healthcare.

Step 3: Receive Your Medical Certificate

If approved, you will get your online medical certificate delivered to your phone via SMS and email.

What Is An Online Medical Certificate?

A medical certificate is an official document issued by a doctor after they have assessed your condition. 

Having a medical certificate (also known as a doctor’s certificate or a sick note) allows you to focus on resting, recovering, and/or caring for someone, while legitimising your absence from work or school. 

With Updoc, all you need to do is complete a quick questionnaire and your AHPRA-registered Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient. 

Request Now

Are Online Medical Certificates Valid?

Yes. Online medical certificates meet the same criteria as traditional medical certificates. The only difference is that online medical certificates are provided virtually, saving you time and inconvenience (which is especially useful if you’re not feeling well).

At Updoc, you can be assured your medical certificate will be reviewed by an AHPRA-registered Partner Doctor, and complies with the AMA Guidelines.

We also offer complimentary medical certificate verification for educational institutes and employers.

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What Are The Different Types Of Online Medical Certificates?

With Updoc, you can request online medical certificates, doctor's certificates, carer's leave certificates, and sick certificates. You can request single and multi-day certificates, although the length of time your medical certificate covers will be up to the discretion of your AHPRA-registered Partner Doctor.

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Frequently Asked Questions

Are online medical certificates valid?

Yes - online medical certificates are valid, and are the same as physical medical certificates. The only difference is online medical certificates are provided virtually.With Updoc, your symptoms and request for an online medical certificate is reviewed, considered and signed by an AHPRA-Registered Partner Doctor, and comply with the AMA Guidelines.

Can I get a medical certificate online using Updoc?

Yes - with Updoc you can connect with an AHPRA-Registered Partner Doctor who will assess your symptoms and determine if a medical certificate is suitable for you. A medical certificate is then delivered straight to your via SMS and email.

How do I find a doctor near me?

You don’t have to. With Updoc, you can consult with an AHPRA-registered Partner Doctor from anywhere in Australia. Our online medical certificates are provided via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient. 

Is Carer's Leave Different To Sick Leave?

Carer’s leave is where an employee can take paid leave in order to care for or support a member of their immediate family, household member who is sick, injured, or had an emergency. Alternatively, sick leave is when an employee takes paid leave because they are unable to work because of personal illness or injury.All employees except casual employees are entitled to paid sick and carer’s leave.

What are your hours of operation?

You can request a consultation 24/7 – whenever suits you. Your Partner Doctors are online every day to help with your healthcare needs.

What is updoc?

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.

When will I receive an outcome from my consultation?

Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

When will I receive my medical certificate?

Most medical certificate consults are reviewed within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

Will my employer accept an online medical certificate?

Any medical certificates provided by your AHPRA-Registered Partner Practitioners on the Updoc platform meet all the requirements of the Fair Work Act 2009. However, some workplaces and universities may have their own requirements - it is best to check with your company/schools regulations. Additionally, Updoc offers complimentary employer and school verification on all provided medical certificates.

Can you get a medical certificate if you're struggling with mental health?

A mental health day is when you take a day off from school or work in an effort to alleviate some mental strain. Mental health days are different for everyone, but most involve relaxing, taking a break, and relieving stress.

If you need a mental health day, it's likely you should get an assessment from a Partner Doctor. It’s in the best interest of you and your employer. Learn more about the process, benefits, and how it works with our blog article.

Read More

What are the most common reasons for sick days?

Do you know the most common reasons Australians are requesting online medical certificates, sick certificates, or carer's leave certificates? Check out our blog article to learn more.

Read More

How Can Updoc Help You Today?

AHPRA-Registered Partner Doctors can assess your request, and if suitable, provide one of the following:

Online Medical Certificate

  • Reviewed and signed by a Partner Doctor.
  • Reviewed within 60 minutes (on average).
  • Single day and multi-day medical certificates available at the same cost.
Request from $19.95
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Online Prescription

  • New & repeat medication prescriptions
  • Get your e-prescription delivered to your phone
  • Collect your medication from your local pharmacy when it suits you
Request from $39.95
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Telehealth Consultation

  • Connect with a Partner Doctor
  • Partner Doctors are online 6am-midnight
  • Available after hours and on weekends, at no extra cost
Request from $39.95
Order Now

Mental Health

  • Connect with a Partner Doctor about anxiety, depression, stress or similar concerns
  • If suitable, treatment options sent directly to your phone
  • Excludes mental health treatment plans
Request from $39.95
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Weight Loss

  • Connect with a Partner Doctor
  • Tailored solutions to your lifestyle and weight loss goals
  • Access healthcare via your phone
Request from $39.95
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Sexual Health

  • Discreetly connect with a Partner Doctor from wherever you're comfortable
  • Consult about STIs, contraception, pregnancy, and similar concerns
  • Get an online referral for an STI Test today
Request from $39.95
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Specialist Referral

  • Signed by an AHPRA-Registered Partner Doctor
  • Get your referral letter delivered via SMS and email
  • Connect with a Partner Doctor within an hour
Request from $39.95
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Blood / Pathology Test

  • Get your blood / pathology referral delivered to your phone
  • Request a consult 24/7 from anywhere in Australia
  • Get tested at your local pathology clinic when it suits you
Request from $39.95
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Radiology / Imaging Referral

  • Connect with a Partner Doctor about getting a radiology/imaging referral
  • Get your radiology referral delivered via SMS and email
  • Signed by an AHPRA-Registered Partner Doctor
Request from $39.95
Order Now
Request Medical Certificate