Your weight loss plan will be up to the sole discretion of the consulting Partner Practitioner. If it is deemed suitable, a weight loss plan with mmay be sent directly to your phone.

Weight loss is different for every individual. Your Partner Practitioner will discuss your situation and goals, and determine the right solution for you.

The cost of the consultation includes a telehealth consultation with your Partner Practitioner. Any other costs such as the potential cost to dispense any associated medication are not included.

Your treatment options are unique to your situation and your weight loss goals. You will work with your Partner Practitioner to devise a tailored weight loss solution.

Your Partner Practitioner will advise you on the best course of action. With some medications, it is often advised to follow-up monthly, but your Partner Practitioner will advise you on your specific requirements.

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Practitioners. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Practitioners consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.

You can request a consultation 24/7 – whenever suits you. However, your Partner Practitioners are online 6am-midnight, every day to help with your healthcare needs, so you may see a slight delay in getting to you if you request outside these hours.

If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.

In most cases, you’ll receive a call from your Partner Practitioner within an hour of making a request. However, keep in mind Partner Practitioners are online 6am-midnight and demand fluctuates. So, if a Partner Practitioner doesn’t get to you on the day, you’ll get a call the following day.