UNIVERSITY MEDICAL CERTIFICATE GUIDE

Monash University

Monash University decides whether evidence is accepted and what outcome is granted. A medical certificate does not guarantee approval.

Monash University Medical Certificates

Monash University
’s policy suggests it expects a longer, real-time consultation, so we only offer the Telehealth Consult for
Monash University
.
Monash University
’s policy appears to accept a shorter consultation, so you can choose either option below. It’s always preferable to choose a Telehealth Consult, where your Partner Doctor goes into more detail on your symptoms.

If suitable, your certificate is sent by SMS and email.

Student talking with a Partner Doctor on the phone
University policy checked
Request 24/7 Free certificate verification

Simplified example (not real)

Dr. Jane ExampleAHPRA-registered doctorRegistry No. MED000001234Medical Certificate
This is to certify that John Doeis medically unfit to attend work on
Employers can verifycertificate legitimacyupdoc.com.au/verify
Verification No.XXXXXXX-XXXX-123Issued:

What do you need a certificate for?

Main reason

Type of leave

Your option for this university

Choose your consultation type

This university’s policy suggests it expects a medical certificate issued after a real-time consultation, so we only offer the Telehealth Consult.

Both are consultations with an AHPRA-registered Partner Doctor.
Monash University
’s policy appears to accept either, though a Telehealth Consult is always preferable.

Telehealth Consult

From$49.95

A longer consultation where your Partner Doctor goes into detail on your symptoms, how they affect your study and what to do next.

Request a Telehealth Consult

Your Partner Doctor will decide if a certificate is suitable.

What's included
1
A longer consultation with an AHPRA-registered Partner Doctor
2Goes into detail on your symptoms and how they affect your study
3A short online form first, so the consultation is focused
4Medical certificate provided where suitable, sent by SMS and email
See what your university asks for ↓

Telehealth Consult

A longer consultation where your Partner Doctor goes into detail on your symptoms, how they affect your study and what to do next.

  • A longer consultation with an AHPRA-registered Partner Doctor
  • Goes into detail on your symptoms and how they affect your study
  • A short online form first, so the consultation is focused
  • Medical certificate provided where suitable, sent by SMS and email
From$49.95
Request Telehealth consult

Medical Certificate Consult

A shorter consultation. Answer some health questions online for a Partner Doctor to review and assess. Some universities don't accept this consultation type.

  • A shorter consultation with an AHPRA-registered Partner Doctor
  • A few online health questions, no appointment needed
  • Your Partner Doctor reviews your answers and contacts you if they need more information
  • Medical certificate provided if suitable, sent by SMS and email
It's always preferable to choose a Telehealth Consult. It's a longer consultation where a Partner Doctor goes into more detail on your symptoms.
From$19.95
Request medical certificate consult

What your university asks for

Last checked
31 July 2026
Read the official policy ↗
Accepted evidence

Medical certificates and practitioner letters may be used when they come from an appropriately registered health professional whose expertise is relevant to the circumstances. Australian evidence should generally identify the practitioner, registration and contact details.

Required form

No mandatory Monash practitioner form was identified. The certificate or letter should be on practitioner letterhead, signed and dated, and include the relevant provider details.

Consultation type

A genuine consultation is required. For many assessment types Monash expects an in-person consultation or real-time phone or video consultation where attending in person was impractical. An asynchronous online certificate is normally insufficient.

Backdating

Retrospective evidence needs a clinical explanation of why it was issued later and how the practitioner reached an opinion about the earlier affected period. Acceptance is not automatic.

Impact on study

Evidence should give the practitioner's opinion about the student's ability to study or undertake the particular assessment, with exact affected dates. Attendance-only notes or statements that simply repeat the student's account may be insufficient.

When to apply

Apply as soon as possible and no later than 11:55 pm in the unit's time zone on the assessment due date. Missing evidence may usually be added within three calendar days when the delay is explained.

Requirements can differ by faculty or assessment. Always check your university's current policy. Updoc is not affiliated with or endorsed by this institution.

If your university doesn't accept your Updoc medical certificate, contact our support team. You may be eligible for a refund. Refund terms apply.

Contact support

Frequently asked questions

Who can request a medical certificate for university through Updoc?
+
If you're in Australia and have a valid Medicare card or Individual Healthcare Identifier (IHI), you can request a telehealth consultation with an AHPRA-registered Partner Doctor through Updoc. If you don't have a Medicare card, you'll need an IHI before you request a consultation. If you're under 18, a parent or guardian needs to be present during the consultation. While you're studying in Australia, your university will usually expect a certificate from a registered Australian practitioner, so a note from a doctor overseas may not be accepted.
Can I use an online medical certificate for special consideration?
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In many cases, yes. A medical certificate is common evidence for special consideration, but each university sets its own rules and deadlines. Some ask for their own form to be completed by a practitioner, and many expect you to be assessed while you're unwell, on or before the due date. Applications often have a short window, sometimes only a few business days, so check your university's requirements and apply early.
How do I get a medical certificate for Monash University?
+
Request a telehealth consultation with an AHPRA-registered Partner Doctor through Updoc, from anywhere in Australia. Your Partner Doctor will assess your symptoms and decide whether a medical certificate for your university is suitable. If it is, you'll receive it by SMS and email, ready to forward to your course coordinator or upload to your university's student portal. If you'd prefer to speak to your Partner Doctor, you can request a call.
Can I get a medical certificate for university after hours?
+
You can request a consultation 24/7, including after hours and on weekends, at no extra cost. Partner Doctors review requests around the clock, although wait times vary with demand. Your Partner Doctor will decide whether a medical certificate for university is suitable, and if it is, it's sent to your phone and email.
How quickly can I get a medical certificate for university?
+
Many medical certificate requests are reviewed within an hour, but wait times vary with demand and aren't guaranteed. At busy times, your Partner Doctor may contact you the following day. If a certificate is suitable, it's sent to you by SMS and email once issued. If you have an exam, assessment or special consideration deadline, request your consultation early.
Will Monash University accept an online medical certificate?
+
Many do. A certificate issued after a telehealth consultation is a valid medical certificate, but whether it's accepted is up to your university. With Updoc, your symptoms and request are reviewed by an AHPRA-registered Partner Doctor, and any certificate they issue is signed by them in line with the AMA Guidelines. Some universities only accept an online certificate if it followed a real-time phone or video consultation, and others accept telehealth certificates only in certain circumstances, so check your university's policy before you request a consultation. Updoc consultations start with an online questionnaire, and if your university needs a phone consultation, you can request a call with your Partner Doctor.
What should a medical certificate for university include?
+
Your university sets its own requirements, but it will usually look for the practitioner's name and registration details, your name, the date the practitioner assessed you and the dates you were unwell. It may also ask for the practitioner's view of how your illness affected your studies or assessments. Your certificate doesn't usually need to name your diagnosis. If your university asks for more detail, you can choose whether to share it.
I'm sick on the day of my exam. What should I do?
+
Let your course coordinator know, then request a consultation as soon as you can, ideally on the same day. Your medical certificate will show the date it was issued. A doctor may be able to cover earlier days if, after assessing you, they reasonably believe you were unfit to study or sit your exam during that time, but some universities don't accept certificates that cover days before the consultation. Then lodge your special consideration application by your university's deadline.
Do I need a medical certificate for an assignment extension?
+
It depends on your university and how long the extension is. Some universities grant a short extension of a day or two on your own declaration, while longer extensions usually need supporting evidence, such as a medical certificate. A medical certificate is also common evidence for missed tutorials, labs and classes. Check your course outline or your university's extension policy for the rules that apply.
How can the university check my medical certificate?
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Universities can verify medical certificates, and Updoc offers free verification so institutions can confirm a certificate was issued through Updoc. Anyone can also check a practitioner's registration on the AHPRA public register. If something on your certificate is wrong, don't change it yourself, as universities can treat altered documents as misconduct. Contact Updoc to have it corrected.
What if my university doesn't accept my certificate?
+
Contact our support team with your university's response. You may be eligible for a refund under our refund terms.
Suggested
Telehealth consult
Consult now

Quick answer: Monash University decides whether evidence is accepted and what outcome is granted. A medical certificate does not guarantee approval.

This guide covers coursework assessment extensions, special consideration and deferred assessments. It does not replace the institution’s current policy or application instructions.

A standard sick certificate may be insufficient where an institution form, real-time consultation, functional-impact assessment or supporting proof is required.

What evidence may be accepted?

Medical certificates and practitioner letters may be used when they come from an appropriately registered health professional whose expertise is relevant to the circumstances. Australian evidence should generally identify the practitioner, registration and contact details.

Certificate and form requirements

Required form

No mandatory Monash practitioner form was identified. The certificate or letter should be on practitioner letterhead, signed and dated, and include the relevant provider details.

Consultation modality

A genuine consultation is required. For many assessment types Monash expects an in-person consultation or real-time phone or video consultation where attending in person was impractical. An asynchronous online certificate is normally insufficient.

Previous dates

Retrospective evidence needs a clinical explanation of why it was issued later and how the practitioner reached an opinion about the earlier affected period. Acceptance is not automatic.

Duration

Ordinary assessment extensions are generally limited to 10 calendar days and must be proportionate to the documented impact. Longer disruption may need a different academic arrangement.

Impact wording

Evidence should give the practitioner's opinion about the student's ability to study or undertake the particular assessment, with exact affected dates. Attendance-only notes or statements that simply repeat the student's account may be insufficient.

Submission deadline

Apply as soon as possible and no later than 11:55 pm in the unit's time zone on the assessment due date. Missing evidence may usually be added within three calendar days when the delay is explained.

What this guide does not cover

Requirements may differ for tests, presentations, practical assessments, deferred examinations, placements and prolonged circumstances. Check the unit instructions and current Monash portal.

Frequently asked questions

Will Monash University accept a medical certificate?

Monash University makes the decision. Evidence must meet the current policy and may need specific practitioner, form, consultation, date and academic-impact details.

Does Monash University accept telehealth medical certificates?

A genuine consultation is required. For many assessment types Monash expects an in-person consultation or real-time phone or video consultation where attending in person was impractical. An asynchronous online certificate is normally insufficient.

Can evidence for Monash University be backdated?

Retrospective evidence needs a clinical explanation of why it was issued later and how the practitioner reached an opinion about the earlier affected period. Acceptance is not automatic.

Official sources and review information

Policy effective or updated: Procedure v8.3; administrative amendment effective 29 July 2026

Last checked: 31 July 2026

Updoc is not affiliated with or endorsed by this institution. Policy interpretation and acceptance remain with the institution.

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