You don’t have to. With Updoc, you can consult with an AHPRA-registered Partner Doctor from anywhere in Australia. Our online medical certificates are provided via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient. 

Your weight loss plan will be up to the sole discretion of the consulting Partner Practitioner. If it is deemed suitable, a weight loss plan with mmay be sent directly to your phone.

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Weight loss is different for every individual. Your Partner Practitioner will discuss your situation and goals, and determine the right solution for you.

The cost of the consultation includes a telehealth consultation with your Partner Doctor. Any other costs such as the potential cost to dispense any associated medication are not included.

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Your treatment options are unique to your situation and your weight loss goals. You will work with your Partner Practitioner to devise a tailored weight loss solution.

Your Partner Practitioner will advise you on the best course of action. With some medications, it is often advised to follow-up monthly, but your Partner Practitioner will advise you on your specific requirements.

You can speak to your AHPRA-registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new and repeat prescriptions, specialist referral letters, sensitive topics (like STIs/STDs, thrush, and UTIs), and more. Your trusted Partner Doctors are here to help.

Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Doctor within an hour.

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users and – if they deem it suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.

Partner Doctors are online 24/7 to help with your healthcare needs! They're even available after hours and on weekends at no extra cost!

If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.

In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind that Partner Doctors are online 6am to midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.