It's bulk billed with no out-of-pocket cost if you're eligible for Medicare and your Partner Doctor assesses that your condition needs urgent attention overnight.

No. Medicare's usual rule that you've seen the practice in person in the last 12 months doesn't apply to urgent after-hours video consults. Your Partner Doctor will still ask about your medical history.

Medicare only covers urgent overnight consults when they take place by video. If you can't use video, let your Partner Doctor know.

Your Partner Doctor. They make a clinical decision based on your symptoms and medical history.

Your Medicare card, a phone or computer with a camera, a stable internet connection, and a quiet, private space. It also helps to have a list of any medicines you take.

Different Medicare rules apply at other times. You can still request a standard Updoc consultation whenever you need one.