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100% online - hassle free, stress-free
Used by 500,000+ Australians
AHPRA-Registered Partner Doctors
Top rated health platform
100% online - hassle free, stress-free
Used by 500,000+ Australians
AHPRA-Registered Partner Doctors
Top rated health platform
ESTIMATED WAIT TIME: WITHIN AN HOUR
AHPRA-Registered Partner Doctors available within an hour
Available 24/7 including after-hours and on weekends, at no extra cost
Submit a request in minutes from anywhere in Australia
Get your script delivered to your phone if approved & suitable
Skip the clinic. With Updoc, connecting with an AHPRA-registered Partner Doctor about new and repeat prescriptions is simple and quick.
With Updoc, you can connect with an AHPRA-registered Partner Doctor about new and repeat prescriptions online within an hour.
Never requested this specific script before? Speak to a Partner Doctor about a new prescription.
Request a ConsultNeed a script refill? Speak to a Partner Doctor about reviewing your request.
Request a ConsultWe understand how difficult and time-consuming it can be to go to the clinic about a script. With Updoc, we've made it easy to speak with an AHPRA-registered Partner Doctor about new and repeat prescriptions.
No appointments needed - our intelligent platform always has time for you. It’s easy and convenient.
Get your prescription delivered straight to your phone, if approved.
Skip the admin and save time travelling to and from the clinic.
Request a consultation with a Partner Doctor 24/7, from anywhere in Australia.
Yes. Online prescriptions (also known as eScripts or ePrescriptions) are digital versions of paper prescriptions. Online scripts are a safe and convenient alternative to paper scripts, as the same regulations for prescribing and supplying medication exist for both online and paper prescriptions.
If you need a new script, one that you’ve never requested before, it’s easy to consult with an AHPRA-registered Partner Doctor about this new prescription.
If you need a refill, consult an AHPRA-registered Partner Doctor about your request. It’s fast and convenient.
Yes. It is legal in Australia to speak with a telehealth doctor to get an online script. For most common health issues, you can request a prescription online without seeing a doctor in person.
With Updoc, if you need a prescription, no appointment is necessary. Consult with an AHPRA-registered Partner Doctor who, if suitable, can provide new and repeat scripts.
In some cases, your Partner Doctor may advise you to see your local GP in-person. There are some healthcare situations where you might need a physical examination, or have a condition that should be managed ongoing by your regular doctor.
Do not use telehealth consultations in an emergency. If you need urgent care, please call 000.
You can consult a doctor online without visiting a clinic in person. With Updoc, you connect with a Partner Doctor who will assess you and, if they consider it clinically appropriate, issue a doctor's prescription electronically to your phone, all from home.
Most PBS prescriptions are valid for 12 months from the date they were written. Some medicines have shorter validity periods set by state and territory law. Online prescriptions in Australia are usually sent as electronic prescriptions, which last as long as paper ones. Once a medical prescription expires, you'll need a new one from a doctor.
Through Updoc, you can request a telehealth consultation about online scripts in Australia, whether for a new or repeat prescription. A Partner Doctor will review your consultation request and decide whether a prescription is clinically appropriate for you. If it is, your electronic prescription is sent straight to your phone.
An electronic prescription is a digital version of a paper prescription. It's sent to your phone as a QR code token, which you show at your pharmacy so they can dispense your medicine. It's that simple!
No. Your Partner Doctor will review your request, may speak with you, and will decide whether a prescription is clinically appropriate. If it is, your electronic prescription is sent to your phone.
Not every medicine. Partner Doctors on Updoc don't prescribe Schedule 8, controlled or other drugs of dependence. For other medicines, you can request a consultation and your Partner Doctor will decide whether a prescription is clinically appropriate for you.
If you miss a call from your Partner Doctor, you'll return to the virtual waiting room and your Partner Doctor may try to call you again. You may also get a text message before the call so you're ready to answer.
Many requests are reviewed within an hour, but wait times vary with demand. Not every consultation requires a call - if your Partner Doctor needs to speak with you, they’ll call you. At busy times, this may be the following day.
Many requests are reviewed within an hour, but wait times vary with demand and aren't guaranteed. At busy times, your Partner Doctor may contact you the following day.
Whether you're in the middle of the CBD or the heart of rural Australia, with Updoc you can request an online script 24/7 from the comfort of your own home.
Partner Doctors are online from 6am to midnight every day, including public holidays. We're also available after-hours and on weekends at no extra cost.
Once you've completed your telehealth consult with your AHPRA-registered Partner Doctor, and they've determined it's suitable, you'll get your prescription delivered straight to your phone via SMS.
Once you receive your online prescription, you can go to your local pharmacy whenever it suits you and get your script filled. It's that simple!
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