Consults reviewed within the hour (on average)
Speak with an Australian Registered Health Practitioner over the phone
Practitioners are online 6am - midnight, 7 days a week
Open to new and returning users
No appointments needed
.png)
.png){kind=icon}
100% online - hassle-free, stress-free
Used by +200k Australians
AHPRA-Registered Partner Practitioners
Top rated health platform
When was the last time you were able to get in to see a doctor the same day?
With Updoc, you can request a consultation with an online doctor, nurse, or practitioner, in a matter of minutes, and in the majority of cases, get a call back within a few hours.
Simply fill out the online form to request your consultation, and your Partner Practitioner will give you a call.
If a prescription, pathology request, referral letter, or online medical ceritifcate is approved and suitable, it will be delivered straight to your phone.
.png)
Complete a quick medical questionnaire in a few minutes. This is your chance to share with your Partner Practitoner your questions and concerns, or what you think you might need.
Respond to your Partner Health Practitioner’s message or hop on a call with them. This will give your Partner Practitioner a strong idea of what you need.
You’re all set! Your Partner Practitioner will now issue you with an outcome based on their assessment, including professional advice, a medical certificate, a prescription, or more. It’s that easy!
You can speak to your AHPRA-Registered Partner Practitioner about anything you’d speak to an in-person practitioner about. Partner Practitioners are on hand to help with things like medical certificates, new & repeat prescriptions, specialist referral letters, and more!
Anyone living in Australia with a valid Medicare card or IHI number. Under 18s require a parent or guardian to be present during the consultation.
Yes, you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Practitioner.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Practitioners. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Practitioners consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.
You can request a prescription through a telehealth platform like Updoc. Your Partner Practitioner will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit. If suitable, your electronic prescription will be delivered straight to your device.
Our hours of operation are 24/7, which means you can request a consultation whenever suits you. Your Partner Practitioners are online 6am-midnight, every day to help with your healthcare needs.
If you miss a call from your Partner Practitioner - you will rejoin the virtual waiting room and your Partner Practitioner may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Practitioner within an hour of making a request. However, keep in mind Partner Practitioners are online 6am-midnight, so you may get a call the following day. Additionally, during periods of high demand - a call back may take slightly longer.
Partner Practitioners usually review requests within an hour. However, Partner Practitioners are online 6am-midnight, and during periods of high demand – this may take longer.
Spend a few minutes getting the friendly, personalised healthcare access you deserve today.
.webp)
© 2024 Updoc. All rights reserved.
