Online Doctors, Nurses, & Practitioners Via Updoc

Consults reviewed within the hour (on average)

Speak with an AHPRA-Registered Partner Practitioner over the phone

Practitioners are online 6am - midnight, 7 days a week

Open to new and returning users

No appointments needed

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100% online - hassle-free, stress-free

Used by +200k Australians

AHPRA-Registered Partner Doctors

Top rated health platform

Connect With A Partner Practitioner Same Day, Not Some Day

When was the last time you were able to get in to see a doctor the same day?

With Updoc, you can request a consultation with an online doctor, nurse, or practitioner, in a matter of minutes, and in the majority of cases, get a call back within a few hours.

Simply fill out the online form to request your consultation, and your Partner Practitioner will give you a call.

If a prescription, pathology request, referral letter, or online medical ceritifcate is approved and suitable, it will be delivered straight to your phone.

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How Can Updoc Help You Today?

Request a consultation with an AHPRA-Registered Partner Doctor who can assess your needs, and if suitable, provide one of the following:

Online Medical Certificate

  • Reviewed & signed by A Partner Doctor
  • Reviewed within 60 minutes (on average)
  • Single day and multi-day medical certificates, at the same cost
Request from $19.95
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Online Prescription

  • New & repeat medication prescriptions
  • Get your e-prescription delivered to your phone
  • Collect your medication from your local pharmacy when it suits you
Request from $39.95
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Telehealth Consultation

  • Connect with a Partner Doctor
  • Partner Doctors are online 6am-midnight
  • Available after hours and on weekends, at no extra cost
Request from $39.95
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Mental Health

  • Connect with a Partner Doctor about anxiety, depression, stress or similar concerns
  • If suitable, treatment options sent directly to your phone
  • Excludes mental health treatment plans
Request from $39.95
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Weight Loss

  • Connect with a Partner Doctor
  • Tailored solutions to your lifestyle and weight loss goals
  • Access healthcare via your phone
Request from $39.95
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Sexual Health

  • Discreetly connect with a Partner Doctor from wherever you're comfortable
  • Consult about STIs, contraception, pregnancy, and similar concerns
  • Get an online referral for an STI Test today
Request from $39.95
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Specialist Referral

  • Signed by an AHPRA-Registered Partner Doctor
  • Get your referral letter delivered via SMS and email
  • Connect with a Partner Doctor within an hour
Request from $39.95
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Blood / Pathology Test

  • Get your blood / pathology referral delivered to your phone
  • Request a consult 24/7 from anywhere in Australia
  • Get tested at your local pathology clinic when it suits you
Request from $39.95
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Radiology / Imaging Referral

  • Connect with a Partner Doctor about getting a radiology/imaging referral
  • Get your radiology referral delivered via SMS and email
  • Signed by an AHPRA-Registered Partner Doctor
Request from $39.95
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Updoc model looking down his phone on a purple background
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Submit your health information

Complete a quick medical questionnaire in a few minutes. This is your chance to share with your Partner Practitoner your questions and concerns, or what you think you might need.

How do Telehealth Appointments Work

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Your Partner Practitoner will be in touch

Respond to your Partner Health Practitioner’s message or hop on a call with them. This will give your Partner Practitioner a strong idea of what you need.

Want to learn more about online medical certificates?
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Get your personalized healthcare solution

You’re all set! Your Partner Practitioner will now issue you with an outcome based on their assessment, including professional advice, a medical certificate, a prescription, or more. It’s that easy!

Frequently Asked Questions

What can I speak to a Partner Doctor about?

You can speak to your AHPRA-Registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new & repeat prescriptions, specialist referral letters, and more!

Are online medical certificates valid?

Yes - online medical certificates are valid, and are the same as physical medical certificates. The only difference is online medical certificates are provided virtually.With Updoc, your symptoms and request for an online medical certificate is reviewed, considered and signed by an AHPRA-Registered Partner Doctor, and comply with the AMA Guidelines.

Can I book a doctor’s appointment online?

Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Doctor.

What is updoc?

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.

How do I request a prescription online?

You can request a prescription through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.

Can I get a medical certificate online using Updoc?

Yes - with Updoc you can connect with an AHPRA-Registered Partner Doctor who will assess your symptoms and determine if a medical certificate is suitable for you. A medical certificate is then delivered straight to your via SMS and email.

What are your hours of operation?

You can request a consultation 24/7 – whenever suits you. Your Partner Doctors are online 6am-midnight, every day to help with your healthcare needs.

What if I miss the call from my Partner Doctor?

If you miss a call from your Partner Doctor - you will rejoin the virtual waiting room and your Partner Doctor may attempt to call you again.

You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.

When will I receive my call from my Partner Doctor?

In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind Partner Doctor are online 6am-midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.

When will I receive an outcome from my consultation?

Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

When will I receive my medical certificate?

Most medical certificate consults are reviewed within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

Life is better when you’re healthy

Spend a few minutes getting the friendly, personalised healthcare access you deserve today.

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